Privacy Policy

1. Introduction

  • Our organization Aditi IT Software Solutions Pvt Ltd, located in Pune, India, is committed to protecting the privacy and confidentiality of our clients, employees, and business partners.
  • We deal in various products and services ranging from CRM to IT Staffing, Software Services, Gallabox, Razorpay, and Keka HR.
  • This Privacy Policy outlines how we collect, use, store, and protect personal information.

2. Information Collection

  • Personal Information: Name, contact details, email address, job title, and company information.
  • Technical Information: IP address, browser type, operating system, and other technical data.
  • Service Usage: Information related to the use of our services, including CRM, IT Staffing, Software Services, Gallabox, Razorpay, and Keka HR.

3. Use Of Information

  • Service Delivery: To provide and manage our products and services efficiently.
  • Communication: To respond to inquiries, provide support, and send updates about our services.
  • Improvement: To analyze usage data and improve our services, products, and user experience.
  • Compliance: To comply with legal obligations and protect our rights and interests.

4. Information Sharing

  • Third-Party Providers: We may share information with third-party service providers for business operations and service delivery.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the involved parties.

5. Data Security

  • Protection Measures: We employ appropriate technical and organizational measures to safeguard personal information against unauthorized access, alteration, or destruction.
  • Access Control: Access to personal information is restricted to authorized personnel only.
  • Data Encryption: Sensitive data is encrypted during transmission and storage.

6. Data Retention

  • Retention Period: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
  • Deletion: Once the retention period expires, personal information is securely deleted or anonymized.

7. User Rights

  • Access: Users have the right to access their personal information held by us.
  • Correction: Users can request corrections to any inaccurate or incomplete information.
  • Deletion: Users can request the deletion of their personal information, subject to legal and contractual obligations.
  • Objection: Users can object to the processing of their personal information under certain circumstances.

8. Cookies And Tracking Technologies

  • Usage: We use cookies and similar technologies to enhance user experience and analyze website traffic.
  • Options: Users can manage cookie preferences through browser settings and opt out of certain tracking technologies.

9. Changes To The Privacy Policy

  • Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • Notification: Users will be notified of significant changes through our website or other communication channels.

10. Contact Information

  • For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
    • Address: 1st Floor, Kamdhenu, Senapati Bapat Rd, opp. to Prakash Bhavan, near Chatushrungi, Shivajinagar, Pune, Maharashtra 411016
    • Email: support@aditiitsolutions.com
    • Phone: +91-9175092650

11. Governing Law

  • This Privacy Policy is governed by the laws of India and any disputes will be subject to the jurisdiction of the courts in Pune, India.